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Medical Negligence Claims
Medical Negligence Claim

What Happens When You Contact A Medical Negligence Solicitor?

If you believe that you have suffered at the hands of a medical professional, what will happen if you ask a solicitor to help you?

This medical negligence claims process guide explains what you will need to provide a solicitor with to allow him to assess your case, the funding issues and what happens next.

Initial Contact

You will make contact with a solicitor initially over the telephone, by completing an enquiry form on their website or by making a visit to their offices. However contact is first made, they will need some basic information from you. You should obtain as much of this information as possible, but if you cannot obtain it all you should still make contact with the solicitor as the solicitor might be able to help you to obtain any missing evidence.

Initially you will need to provide:

  • Your personal details
  • The details of your claim (what went wrong, failure to diagnose etc)
  • The name (s) of the treating medical team
  • The dates of any treatment (or lack of it)
  • Why you believe you might be able to make a medical negligence claim
  • Details of your income and assets to assess the funding options available to you

What Next?

Once you have made initial contact the solicitor may be able to provide you with their initial opinion on the merits of your case, but be warned that medical negligence claims are often not as straightforward as other negligence claims so they might not immediately be able to provide you with their opinion.

They may need to see your medical records before providing you with advice and you might be asked to provide a signed form of authority for your records to be released. This is perfectly normal in any medical negligence claim as the medical records often provide vital and valuable evidence to support your claim.

If they still cannot assess your claim, a medical report can be obtained to provide an opinion as to whether you have a good claim for medical negligence.

Your solicitor will tell you whether they can take your medical negligence claim on and will advise you of the funding options available.


There are a variety of funding methods available for medical negligence claims, including:

  • Public funding (if you qualify financially)
  • Legal Expense Insurance
  • Conditional Fee Agreement (CFA - "no win, no fee")
  • Private funding you might be able to pay in instalments

Legal Expense Insurance

You might have the benefit of your legal costs being covered by a policy of insurance, known as a legal expense insurance policy. This might be included as part of your home insurance policy. Your solicitor will ask for details of these policies to see if you have any cover.

Conditional Fee Agreement (CFA)

Your solicitor might be able to act under a CFA, often referred to as a No Win, No Fee agreement. Usually your solicitor will take out an insurance policy to protect you against the other sides' costs should you lose your case.

Your solicitor will explore all funding options with you so that you can decide whether to proceed with a claim.


It is now relatively easy to find a solicitor specialising in medical negligence claims and to ask for an initial assessment of the merits of your claim. There are also far more funding options available now which might allow you to proceed with your case.

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"Before we contacted you we had no real idea that we had grounds for a medical negligence claim but after speaking to you if became clear that Wendy was indeed treated poorly. Chris took the time to explain what was happening and kept us to speed. Our deepest gratitude to you all and Chris in particular."

"I would like to say a big thank you to you for making this whole process easy and relatively painless. You kept me informed throughout and you were always polite and courteous in all forms of communication. I would not hesitate to recommend you to friends and family, so a really big thank you and I wish you all the best in the future."

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